Thank you for choosing to

register with Goldline Rescue!

Please use the fields provided to create your account. When done you may move on to tell us about yourself and your qualifications so that you may be listed on the site! To learn more about the approval process for listings, please see How do I become a listed Peer Support Provider or Clinician?

As you progress through the sections, please note:

To be registered as either a Clinician or a Peer Support Provider, you MUST provide proof of your qualifications. Please view the complete list of required documents and training for more information.
All fields marked with an [R] are required for final approval. However, you may save your submission as a draft by minimally completing the fields on the first tab.
Fields marked with an additional profile icon will be displayed on your listing once it is approved.

Show/Hide Instructions If you need assistance, please Contact Us.

Step 1:
Create Your
Account

Step 2:
Personal
Details

Step 3:
Professional
Details

Step 4:
Education &
Training

Step 5:
Complete
Registration

Please let us know how you should be listed on the site.

Please Note: To be registered as either a Clinician or a Peer Support Provider, you MUST provide proof of your qualifications. View the complete list of required documents and training.

I would like to register as a:

ClinicianPeer Support Provider

[R] First Name

[R] Last Name

Suffix

Nickname

[R] Email Address

[R] Confirm Email Address

Create your password

A strong password must be:

At least 8 characters long
Contain an upper and lowercase character
Contain a number
Contain at least one special character (*!@#$, etc.)

[R] Password

[R] Confirm Password

Password Strength

It should NOT contain any of your personal information, specifically, your real name, email, or your company name. It should be unique from your previously used passwords and should not contain any word spelled completely.

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Hi, ! You have chosen to create a CLINICIAN profile on Goldline Rescue. We appreciate your support!

Upload Your Profile Image

Use a recent photo of yourself.
You should be the only subject in the picture.
Your face should be in focus.
Do not include any photos that could potentially be construed as offensive or insensitive ( IE: including political statements, alcoholic beverages, nudity ETC.)
As a rule of thumb, if your photo would potentially land you in your Chief's or employer's office, you should not post it on this site.

Tell Us About Yourself!

[R] Why are you a good fit to work with first responders?

750 max characters. Get a character count

[R] What other first responder issues and goals do you work with?

500 max characters. Get a character count

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Profession, License, & Clinic Details

[R] Profession

[R] Upload License (PDF)

Select File
(Maximum upload file size: 10 MB)

[R] License Expiration Date

Clinic Information

Clinic Name

Website URL

Please enter your clinic address or the best location to reach you. The more address information you provide, the more precise your location pin will appear on the site map.

Clinic Street Address

Clinic Street Address Line 2

City

State

[R] Zip Code

Phone

Telehealth Options:

*Please know that we take your personal information very seriously. Your phone number will be hidden behind a CAPTCHA challenge before it is shown to site visitors and, additionally, will only be displayed on your profile.

Specialties

In this section, we ask that you indicate for which of the following areas, you have the training and experience to provide clinical services.

To help provide our users quick access to the level of support they need, we have created videos representing the most typical problems for which first responders seek treatment. These videos have also been provided to you below so that you may view and use them as your guide when selecting the level of support you are able to provide. Please watch the videos, then proceed to make the appropriate selections from the list provided.

How does Goldline Rescue define experience levels?

Little: You have some experience treating this problem, but not a lot.
Moderate: You have quite a bit of experience treating this problem, but more experience treating other problems.
Substantial: You have extensive experience treating this problem.

Addiction

Those who work in fire service might use alcohol or other mood-altering substances.

Help provided: none

Anger Management

People express anger differently.

Help provided: none

Anxiety/Traumatic Stress

People react to and deal with trauma in different ways.

Help provided: none

Depression

Sadness can lead to severe depression.

Help provided: none

ADHD

LittleModerateSubstantial

Adoption

LittleModerateSubstantial

Alzheimer's

LittleModerateSubstantial

Antisocial Personality

LittleModerateSubstantial

Autism Spectrum Disorder

LittleModerateSubstantial

Behavioral Issues

LittleModerateSubstantial

Bipolar Disorder

LittleModerateSubstantial

Child or Adolescent

LittleModerateSubstantial

Chronic Illness

LittleModerateSubstantial

Chronic Pain

LittleModerateSubstantial

Codependency

LittleModerateSubstantial

Developmental Disorders

LittleModerateSubstantial

Divorce

LittleModerateSubstantial

Domestic Abuse/Violence

LittleModerateSubstantial

Eating Disorders

LittleModerateSubstantial

Family Conflict

LittleModerateSubstantial

Grief

LittleModerateSubstantial

Infidelity

LittleModerateSubstantial

Internet Addiction

LittleModerateSubstantial

Learning Disabilities

LittleModerateSubstantial

Obesity

LittleModerateSubstantial

Parenting

LittleModerateSubstantial

Pregnancy, Prenatal, Postpartum

LittleModerateSubstantial

Relationship/Marital Issues

LittleModerateSubstantial

School Issues

LittleModerateSubstantial

Self-Harm

LittleModerateSubstantial

Sex Therapy

LittleModerateSubstantial

Sexual Abuse

LittleModerateSubstantial

Sexual Addiction

LittleModerateSubstantial

Sleep or Insomnia

LittleModerateSubstantial

Stress

LittleModerateSubstantial

Teen Violence

LittleModerateSubstantial

Women's Issues

LittleModerateSubstantial

Cost & Payment Information

Cost Per Session

Sliding Scale:YesNo

Accept Insurance:YesNo

Insurances Accepted:

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Education Details

[R] Highest Degree Awarded:

Associate'sBachelor'sMaster'sDoctorate

[R] Awarded From

[R] Upload Diploma (PDF, JPG, or PNG)

Select File
(Maximum upload file size: 10 MB)

Relevant Training

You have chosen to register for the Rescue site(s). As such, you MUST provide proof of your qualifications.

The following table outlines the training courses and/or programs required for registration. Please review, then upload your certificates using the dropdown below. If you have any questions, please contact GoldlineRescue@ucf.edu, and if you need to, you may save your submission as a draft and come back to complete this as time allows.

[R] Please choose the programs/courses you have completed:

*Please Note: The courses or programs you provide proof of completion for will be noted in your public profile listing, but your certificates will only be available to Redline Rescue Support team members and used to verify your submission.

Cigna Cultural Competence Course

Upload Certificate (PDF)

Select File
(Maximum upload file size: 10 MB)

Florida Firefighters Safety and Health Collaborative Clinician Awareness Program

Upload Certificate (PDF)

Select File
(Maximum upload file size: 10 MB)

[R] University of Central Florida Cultural Competency Training WEB Course

Upload Certificate (PDF)

Select File
(Maximum upload file size: 10 MB)

[R] University of Central Florida Cultural Competency Training Course

Upload Certificate (PDF)

Select File
(Maximum upload file size: 10 MB)

University of Central Florida Trauma Management Therapy Training Course

Upload Certificate (PDF)

Select File
(Maximum upload file size: 10 MB)

[R] Certificate for Firefighter Ride-Along Completion

Upload Certificate (PDF)

Select File
(Maximum upload file size: 10 MB)

[R] Certificate for Law Enforcement Ride-Along Completion

Upload Certificate (PDF)

Select File
(Maximum upload file size: 10 MB)

[R] 10 hours observation on the floor of a 911 call center

Certificate for Dispatch Observation Hours Completion

Upload Certificate (PDF)

Select File
(Maximum upload file size: 10 MB)

Other Training Course:

[R] Title

[R] Describe

[R] Upload Certificate (PDF)

Select File
(Maximum upload file size: 10 MB)

Other Training Course:

[R] Title

[R] Describe

[R] Upload Certificate (PDF)

Select File
(Maximum upload file size: 10 MB)

Other Training Course:

[R] Title

[R] Describe

[R] Upload Certificate (PDF)

Select File
(Maximum upload file size: 10 MB)

Other Training Course:

[R] Title

[R] Describe

[R] Upload Certificate (PDF)

Select File
(Maximum upload file size: 10 MB)

Other Training Course:

[R] Title

[R] Describe

[R] Upload Certificate (PDF)

Select File
(Maximum upload file size: 10 MB)

As part of the Hurricane Helene and Hurricane Milton response efforts, I was asked to complete the UCF Cultural Competency WEB Course from Redline Rescue to provide support in the areas most affected by the storm.

I understand that my Redline Rescue registration will expire on 4/01/2025 unless I complete the other required trainings and update my profile.

I also understand that any other required trainings for Blueline or Goldline Rescue are still required.

+ Add an additional Other Training Course

Did not complete:

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I. General Statement

The Goldline Rescue website is hosted on a server managed by the University of Central Florida (UCF). We strive to collect only the minimum amount of personal and confidential information necessary to support our dispatchers, clinicians, and peer support providers, and will protect that information to the best of our ability. With new methods of sharing, processing and storing all forms of data emerging at unprecedented rates, we put forth a consistent effort to limit the access of data to only those authorized individuals that need this access to carry out their respective job duties.

We will never sell your data or provide it any other entities without your consent. It is imperative that we all recognize that threats to the privacy and security of individuals' personal data remain on the rise. UCF has and will continue to reasonably and appropriately secure its systems and applications, maintain policies to properly guide our staff, faculty, and others, and investigate all issues involving suspected or actual data-related issues.

II. Use of Cookies and Similar Technologies

A cookie contains a small amount of visitor and website information stored on an individual’s computer. These files interact with the visitor and the website to provide a webpage tailored to the user through its awareness of information held within the file. Cookies also have the ability to carry all or parts of the information stored within the file to other websites that the individual may visit or to third parties.

To disable the use of cookies, which could negatively impact your web browsing experiences, please visit AllAboutCookies.org and research your browser’s settings to make adjustments.

The following describes the types of cookies Goldline Rescue uses on our website:

Required or Strictly Necessary Cookies are essential to enable you to navigate our websites, interact with the content and use the features. Without these cookies, services you may ask for, such as registering for an account or logging in, cannot be provided. In most cases, these cookies are temporary and will be destroyed when you close your browser.
Functionality Cookies allow our websites to remember choices you make and provide more personal features. For instance, a functional cookie can be used to remember your login between browser sessions. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.
Social Media Cookies may be set by third parties such as Facebook and Twitter to collect information about your social media experience.
Analytics Cookies collect information about how visitors use our websites, for instance which pages visitors go to most often or how long they spend on a page. This information is used to improve our websites and to aid us in investigating problems raised by visitors. Analytics cookies do not collect information that identifies a visitor; they are utilized to assess patterns of usage, rather than the behavior of a single person.

III. Questions / More Info

If you have questions or requests involving your data privacy or similar, please contact us via postal or electronic mail:

UCF RESTORES
4111 Pictor Lane, Suite 203
Orlando, FL 32816
(University of Central Florida Psychology Building)
(407) 823-3910
Contact us online

IV. Updates to this Privacy Notice

Updates to this Privacy Notice occur periodically; this page was last updated December 2022.

[R] I agree to the terms of the Privacy Policy

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How do I become listed as a

Peer Support Provider or Clinician?

Goldline Rescue uses artificial intelligence to match the specialties/experience of peer support specialists and clinicians to dispatchers and their families who are seeking support. Please carefully check the options that best describe your personal and professional experience with stress and trauma.

Dispatchers in need will be able to search for peer support providers on personal characteristics, physical location, and experience with a variety of stressors. For clinicians, first responders will be able to search based on physical location, insurances accepted, availability of a sliding fee scale, and areas of clinical expertise.

To become a peer support provider:

	You must first complete a recognized peer support training course. Currently, graduates of 3 peer support training programs are recognized by Goldline Rescue. At this time, they include: UCF REACT Training Peer Support NOVA Peer Support CISM Training Program Certificate This is not meant to be exclusive - if you were trained in another peer support program, please contact us so we can review the training curriculum. You will need to upload your certificate as part of the registration process.
	You will be asked to list the areas of emotional distress where you feel that you have personal or professional experience. With respect to four common categories of emotional stress – anger, addiction, anxiety/trauma, and depression/suicide: You will see a series of short videos for each of these areas. Each video will have four options using the green, yellow, orange and red designations, which you learned in your training. For each of the four areas – watch the four short videos and click on the color which best describes your personal experience with these areas. For example, if you have never had a problem with addiction, you would click the green video. If you have had personal struggles with addiction, click the video that best illustrates your experience.
	Upload a “headshot” photo of yourself. Do not include other individuals, your pets, or any other physical objects. The picture should show you in work or casual, but appropriate, attire. Goldline Rescue reserves the right to reject any picture that does not meet these guidelines.

To become a registered clinician:

	You must complete the Cultural Competency Workshop (for dispatchers) and 10 hours observation on the floor of a 911 call center. Be sure to keep your documentation as you will need to upload it into the registration portal.
	Carefully go through the list of specialties, indicating your area of expertise.
	Upload a "headshot" photo of yourself. Do not include other individuals, your pets, or any other physical objects. The picture should show you in business or business casual attire. Goldline Rescue reserves the right to reject any picture that does not meet these guidelines.

What documents are

Required to Register?

To register, you MUST provide proof of your qualifications.

The following is a complete list of documents and training certificates that you will be asked to upload as you progress through the registration form. Documents marked with an [R] and training certificates marked as required must be provided before your profile will be considered for acceptance on this site.

If you have any questions, please contact us GoldlineRescue@ucf.edu.

For Clinicians

For Peer Support Providers

DOCUMENTS:

[R] License (PDF)
[R] Diploma of Highest Degree Awarded (PDF, JPG, or PNG)

TRAINING CERTIFICATES:

Course	Required	Goldline	Redline	Blueline
Cigna Cultural Competence Course	No
Florida Firefighters Safety and Health Collaborative Clinician Awareness Program	Yes
University of Central Florida Cultural Competency Training WEB Course	Yes
University of Central Florida Cultural Competency Training Course	Yes (for Blueline and Goldline)
University of Central Florida Trauma Management Therapy Training Course	No
Ride-Along	Yes (after 4/15/2023)
Observation Hours	Yes (after 4/15/2023)
Other Training (up to 5)	No

DOCUMENTS:

[R] Dept. ID or Proof of Affiliation (PDF, JPG, or PNG)

TRAINING CERTIFICATES:

For Peer Support Providers

Course	Required	GoldLine
REACT Training Program	At least ONE
NOVA Training Program	At least ONE
CISM Training Program	At least ONE
Other Training (up to 5)	No

= Required training to provide support on this website.
= At least ONE of the training programs with this indicator is required to provide support on this website.
= Not a required training, but will boost your search results on this website.

My Profile

Email Verification

Verification email sent.

Thank you for choosing to

register with

Please Select "OK" to be redirected to to complete your registration as a Peer Support Provider for !

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Sync Data

Please Select "OK" to have your user data automatically imported into Goldline Rescue.

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Sync Data

!!!

ASSESSING LEVELS OF

Please watch the four videos below then, using the bar graphic, select the video that best illustrates your experience in providing support for at this time. Should you need to adjust the Playback Speed, please use the arrows provided to speed them up or slow them down. When you are finished, please use the "Save Selection" button to save your selection.
The following categories are also covered when we use the term :
None	Little	Moderate	Substantial

Playback Speed: Normal

Please Note: These videos do not have any sound.

You selected: none

Save Selection

America Behavioral
AMERIGROUP
Anthem
AvMed
Aetna
Beacon
Beech Street
Behavioral Health Systems
Blue Cross/BlueShield
Ceridian
Cigna
ComPsych
Coventry
E4Health
Empire BlueCross
Horizon Healthcare
Humana
LifeSynch
Magellan
Medicaid
Medicare
MHN
MHNet Behavioral Health
MultiPlan
New Directions
Optum
PHCS
TRICARE
UMR
UnitedHealthcare
ValueOptions
WellCare